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Lodging Manager Job Profile

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A lodging manager manages lodging facilities like hotels, motels, trailer parks or small apartment houses and ensures effective running, efficiency and profitability of the establishment. They are entirely responsible for the overall running of the motel, resort, and inns. They ensure that their establishment is working to the maximum efficiency and that it is productive. They work in all types of establishments. These include camping areas, traditional hotels, ranches, inns, and resorts. Their role is to take care of guests' needs by providing amenities like fitness rooms and television. In addition to making sure that everything is in order, they also help business travelers in arranging conferences and providing electronic equipment and meeting rooms.

The responsibilities of lodging managers vary depending on the establishment they are working in and the job title they are holding. In circumstances where they are working in a large resort with many services, lodging managers delegate duties to support staff. In small hotels, they carry out their duties personally. There are several positions for hotel and lodging managers. These include the position of a general manager, resident manager, executive house keeper, front office manager, convention service manager, and assistant manager.

General managers oversee all operations in a hotel, motel or resort. They exercise a great deal of authority within the boundaries set by the owner of the establishment. The authority may include setting prices of commodities, allocating resources to different departments through creation of budgets, approving the use of money, and setting standards to guide in the quality of service to be offered in their establishments.



The role of a resident manager is to resolve a crisis when they arise and to respond to emergencies. They live in the hotels to be able to carry out their duties efficiently.

Executive housekeepers maintain the general cleanliness of the hotel. They take care of keeping supplies stocked, while being in charge of the housekeeping staff and training.

The front office managers are in charge of making reservations, checking customers in, and assigning rooms to clients. They also make adjustments to bills, deal with complains and take care of guests needs.

As the title suggests, convention service managers on the other hand deal with the organization of conferences held in hotels. They help in making arrangements regarding the number of rooms needed, conference rooms scheduling, in addition to helping plan itineraries.

The assistant managers on the other hand assist the general managers in the day- to -day running of the hotels.

Nature of Work

The use of computers in lodging manager jobs and hospitality jobs is very prominent. Computers are used to simplify all the services offered by the lodging managers like assigning conference rooms and guest rooms, sending reports to hotel owners, making hotel reservations, ordering of stock supplies, communicating with other hotels, and calculation of bills. Lodging manager jobs call for a person to work during weekdays and weekends very often. This is determined by the guests' demand on the use of the hotel, and the peak season which will demand total concentration of a lodging manager.

Establishments such as resorts may sometimes have a high workload in certain seasons of the year, thus making it impossible for lodging managers to follow the 40 hours work-week. In events of a convention, a lodging manager's full presence is expected to see to it that all is well during the conference.

Lodging manager jobs and hospitality jobs require one to have the ability to be able to interpret the financial condition in their establishment. This is because lodging managers receive important information on financial matter from the controllers of the hotels, whose role is to supervise the accounting department in the establishment.

Education and Training Qualification

In order to serve as a lodging manager, one needs to have undertaken a course in hotel management. Normally a bachelor's degree in hotel management is preferred. However, with some experiences in hotel management and a degree in liberal arts, a person can be accepted to serve as a lodging manager. Working part time in hotels, motels, resorts, and working during summer is considered important by prospective employers.

In studying about hotel management, a student has to go through a number of internships in order to gain more experience on the job. Internships also create a platform for networking which is very good when looking for a job. Different educational institutions offer degrees in hotel and restaurant management. One can also get a bachelor or an associate degree from a college or a university. Programs in hotel and restaurant managements are also offered in many technical schools, vocational school, and adult education programs. Hotel management programs normally include courses in food service management, housekeeping, billing, and accounting practice, economic principles, maintenance engineering, and computer use.

In addition to educational qualifications, working in a lodging manager jobs calls for the following personal attributes; ability to coordinate other people's work, excellent communication skills, organization, self discipline, meticulousness, and the ability to be a good administrator. They also require having problem solving qualities like patience, understanding, and the ability to think quickly and decisively. Lodging managers must be able to interact and get alone with many people with varying individual differences. They must have ample knowledge of the hotel's operations including the security in their establishment.

Advancement

Growth in this hospitality jobs and lodging manager jobs is normally very slow. Most job openings are as a result of a former manager retiring or transferring to another hotel or another occupation. Big chains have taken into the business of buying most privately owned businesses, therefore making the need for more managers close to zero. In addition more growth is being experienced in extended stay hotels which do not require the presence of a manager continuously or on 24 hour basis.

Earnings

According to a research done in year 2002, most of the lodging managers earned between $20,000 and $45,000 and a median of $34,000. These earnings differ according to the level of responsibility held by a manager, type of establishment and the location of the business. However, salaries for hospitality jobs and lodging manager jobs are supplemented with large bonuses. Benefits like housing, food, and permission to use the services offered in the hotel like laundry and fitness areas is given to lodging managers. They may also get compensated for education.
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 office managers  institutions  food services  hotels  computers  organizations  itineraries  conventions  front office  hotel management


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