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Hospitality Management Jobs-Smiling as a career

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There are many hospitality management jobs in the United States, as these are businesses that never close. They are open 24 hours a day, 7 days a week and 365 days a year. It is exactly as the name implies, being hospitable and managing hospitable people to offer an experience that meets or exceeds customer's expectations, whatever those may be. Many say you need to be a ''Type A'' personality, to keep up with the energy, diversity and demands that any given day may bring. And never ''let them see you sweat''.

With each new guest, comes a different set of circumstances, whether they are a weary business traveler, a family on vacation, a large national conference or a large wedding and reception party. All of these are different situations, but each one is important to the individual customers and they all expect your accommodations, personnel and amenities to meet or exceed what they thought they would be. If it is for a conference, a wedding or a meeting, the reputations of the hosts are on the line, and they have put their trust in the hospitality management team to make them shine.

Hospitality Management jobs can also be diversified:


Executive Hospitality Management jobs are the General Manager of the hotel, the Controller/Accountant, who oversee the money collections and billing of conferences, and the Director of Sales, that are over the Sales Managers who booked the conference.

Food and Beverage hospitality management jobs consist of, the Food and Beverage Director who oversees the Director of Catering, who oversees the meal planning and execution and Convention Service Managers, the Executive Chef, who oversees the product, costs and labor staff of the banquets and restaurants, and the Bar Manager, who oversees product, costs and labor staff of any lounges or banquet bars.

Rooms division hospitality management jobs consist of, Rooms Division Manager, who oversees the Executive Housekeeper, who must make sure the rooms and lobby are spotless, the Chief Engineer who makes sure everything is working properly in the rooms, the lobby, the kitchen, and the entire facility, or the Front Desk Manager and Reservation Manager, who make sure that guests have a room to sleep in for the price they expected to pay.

There are many hospitality jobs that fall under each of the hospitality management jobs listed above. These are called the front line of the operation-the people who have to do the daily work and deal with the customers first hand. This is where you first learn smiling as a career.

The hospitality jobs of Front desk clerk, reservation agent, night auditors, banquet server, banquet set-up, Sous chefs, pastry chefs, line and prep cooks, dishwashers, housekeepers, maintenance men, landscapers, pool attendants, waitresses, bartenders, accounting clerks, sales and administrative secretaries, doormen, shuttle drivers, and security all have to work as a team to keep a 24 hour operation running smoothly. These people have to deal with each situation as it comes up and use good judgment to make the guest happy, while making a profit for the owner of the operation. Since a manager cannot be with them on every single situation, and you can’t train a person on how to be friendly and really care; hospitality jobs take a certain type of personality and confidence.

Education and skills development:
Colleges offer hospitality job degrees in Restaurant and Hotel Management and many of these students become interns, who decide whether to branch into the restaurant side or the hotel side of hospitality management jobs. This is a field that lends itself, to the good old-fashioned, work your way up the ladder. If you are a good, hard-working personable individual, you can become a General Manager, without formal training.

Some General Managers will test their skills, through certification from the various franchises, and is required by most. In addition, after several years of verified, on the job, hospitality management job experience, they become eligible for different certifications from American Hotel and Lodging Association, (AHLA) Education Institute. Not only does the AHLA offer courses in all hospitality management jobs, but their certifications, by taking their extensive, knowledge based tests, are a testament to the experiences and knowledge that a hospitality management executive has. The most prized by General Managers is the Certified Hotel Administrator, (CHA). They also offer certifications in the Sales and Marketing Fields, and other areas of hospitality jobs.

Since this is such a hands-on industry, with so many different situations that arise on a daily basis, it is impossible to learn in college, everything you are going to encounter on a hospitality job. Some interns have been known to change their majors or decide to move from hotel to restaurant after actually working in either. This is where the “Type A” personality can come in. General Managers who claim to be “Type B, laid back personality” say they surrounded themselves with “Type A” personality hospitality managers.

Salary Ranges:
The salaries can be as varied as the position, since there are so many sizes of facilities. A smaller limited service, franchise General Manager can earn around $50,000 plus bonuses, and a large, full service, convention service hotel General Manager can easily earn over $100,000 plus bonuses. A good Director of Sales, that produces their revenue budget can make as much or more than a General Manager, depending on the situation. Many Food and Beverage Director and Executive Chef jobs pay over $60,000, and most of rest of the hospitality management jobs earn close to $50,000 with bonuses and incentives.

In conclusion:
The outlook for hospitality management jobs and hospitality jobs remains optimistic, as consumers will always need hotels for business travel, family vacations, conferences and corporate meetings, weddings, reunions, funerals, training and sales incentives, visiting military personnel at bases or family members at hospitals or colleges. While hospitality management jobs can be very challenging and demanding, the reason they choose smiling as a career is they get paid well, too!
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Popular tags:

 pastry chefs  weddings  meals  food and drinks  profits  hotel management  diversity  customers  businesses  director of catering


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