- Room Service Order Taker/Server:
An order taker records guests’ food and beverage in-room orders and offers menu suggestions. Room servers are responsible for the delivery of the order to the guests’ room. Both of these roles have continuous communication with the other in-room dining staff on amenity coordination and all deliveries. (Minimum wage.)
- Room/Suite Attendant:
Clean and stock guests’ rooms to ensure high standards of cleanliness. These tasks are to be handled in a friendly, courteous, helpful, timely, and professional manner resulting in a very high level of guest satisfaction. ($6 to $8 an hour.)
- Breakfast Attendant:
Responsible for stocking food and service ware for breakfast buffets and for clearing tables during the complimentary breakfast period. These tasks are to be handled in a friendly, courteous, helpful, timely, and professional manner resulting in a very high level of guest satisfaction. ($6 or $7 an hour.)
Generous heart, warm spirit, and a genuine compassion for others are the qualities that best describe the people who work as housekeepers. They are responsible for cleaning rooms of guests and restocking anything they need. They change linen as needed, vacuum, clean the bathroom, etc. ($7.50 to $10.50 an hour.)
- Front Desk Agent:
Greet and serve guests in a professional manner. Agents register guests, provide prompt and courteous service to the guests throughout stay, and close guests’ accounts upon check out. (Part-time $10 an hour.)
- Restaurant Server:
Restaurant servers serve guests in a gracious and professional manner and serve food and beverages to guests in accordance with established standards of service, presentation, and sanitation. (Part-time $4.25 an hour.)
- Cocktail Server:
Greet and service the guests in a gracious and professional manner and serve food and beverages to guests in accordance with established standards of service, presentation, and sanitation. (Part-time $4.25 an hour.)
- Server Assistant:
The main objective is to assist the server in serving the guests. Greet and serve the guests in a gracious and professional manner and serve food and beverages to guests in accordance with established standards of service, presentation, and sanitation. (Full-time $6.25 an hour.)
- Valet Attendant:
Drive, park, and retrieve guest/visitor vehicles as guests arrive and depart from the hotel. Do this courteously, safely, and efficiently according to the hotel’s standards. (Part-time $5.85 an hour.)
- Part-Time Bell Person/Concierge
Promptly and safely take luggage to and from guests’ rooms. Secure, tag, and store luggage at guests’ request. Explain and promote hotel facilities, outlets, and services to guests. Give information to guests regarding local attractions and activities. Respond to guests’ complaints. Inform supervisor of major problems, complaints, disturbances, or dissatisfied guests. (Minimum wage plus tips; the concierge position alone can pay up $17 per hour.)
If you are looking for a job in this area, search under the hospitality heading. Searching for ''standard and services in hotel jobs'' takes you to similar listings. The hotels are great places to work if you are very friendly and like meeting people. If one enjoys showing new people around the city or town, then look into hotel jobs in hospitality. The people one meets are from every walk of life and are often from different countries. Sports teams often travel and stay in luxury hotels. Entertainers and other professionals might be passing through. When tourist season is at its peak the hotel will be buzzing. Customer service is in high demand. The more flexible an employee can be in this job to help out a customer that seems a little lost, the more that employee is appreciated by the customers and his or her employer.
The amenities at a hotel can often be fringe benefits to the staff when the hotel slows down. Many hotels have beauty services and spas that might be offered to staff during the low season. Sometimes meals are offered at a reduced cost or even free if you are required to take lunch or dinner on site. There are usually swimming pools at the hotel and often nightly entertainment. Breakfast is typically wonderful at hotels. Mornings are a busy time of the day in hotel life as everyone is checking out to be on their way somewhere else.
There is a lot to be said for working in a hotel. It is a great place to work. Visit the hotel which holds your interest. Sit down and watch the check-ins and check-outs. See how the concierge and the bell desk work. Visit the restaurant and have a cup of coffee. How attentive is the wait staff? Talk to an employee and ask how he enjoys his job at the hotel.
If you want a job where you can later move up in status, a hotel is a good place to start. Something interesting is always happening.