Ann Arbor, MI
ARAMARK is a leader in professional services, providing award-winning food services, facilities management, and uniform and career apparel to health care institutions, universities and school districts, stadiums and arenas, and businesses around the world. The company is recognized as the industry leader in FORTUNE magazine's World's Most Admired Companies, and as one of America's Largest Private Companies by both FORTUNE and Forbes magazines. ARAMARK seeks to responsibly address issues that matter to its clients, customers, employees and communities by focusing on employee advocacy, environmental stewardship, health and wellness, and community involvement. Headquartered in Philadelphia, ARAMARK has approximately 255,000 employees serving clients in 22 countries. Learn more at
****Our Parks and Destinations group specializes in serving consumers; recreational and entertainment needs in national and state parks, zoos, aquariums, science centers, museums and other day-use cultural attractions.
The scope of our operations includes operating lodging, conference and meeting space, houseboats and other marine activities, retail merchandise shops, fine dining restaurants, and interpretive tours in some of this country’s most pristine protected lands and national parks.
We have been active partners with the National Park Service and various zoos, aquariums, and other cultural attractions for over 20 years, providing high-quality visitor services in numerous locations across the United States in over 12 states. We are considered a premier provider of professional services by clients and competition alike, committed to providing high-quality recreation, hospitality and authentic experiences to clients and visitors from all over the world.
Some of the national and state parks in which we operate include:
Asilomar Conference Center, California
Denali National Park, Alaska
Glacier Bay, Alaska
Lake Powell Resorts and Marina, Arizona
Zephyr Cove Resort & Marinas, Nevada
Mesa Verde National Park, Colorado
Olympic Peninsula, Washington
Togwotee Mountain Lodge, Wyoming
The server establishes a welcoming atmosphere from the minute they first greet guests at their table. The server
delivers food and carries service trays while demonstrating exemplary guest service skills.
This position requires individuals with the
ability to be service-minded and committed to providing outstanding guest satisfaction.
Greet guests immediately as they arrive at their tables
Maintain a watch for underage patrons by checking the identification of customers to ensure they meet alcohol age legal requirements
Carry service tray in order to deliver and serve food and beverages to table
Work with bartenders in order to process drinks orders
Work with kitchen staff to coordinate and collect orders efficiently
Complete all bussing attendant duties when required
Maintain positive attitude in high stress situations
Go the extra mile and follow through to ensure guest satisfaction
Must be able to work with diverse populations in a supportive and positive manner
Diplomatically handle guest complaints – always be polite and maintain a professional manner
May be required to train other employees, educating them on menu items and other aspects of the role
The server will work at banquets and special functions – serving and keeping food & beverage areas stocked
The server will be required to prepare banquet facilities by setting up and breaking down chairs, tables, buffets, center pieces
May be required to set up china, glassware and place settings
Must be flexible and willing to work a varied schedule
Know and abide by all state liquor laws
Other duties as assigned
Know and comply with all company policies and procedures regarding safety, security, emergencies and energy
Report to work on time and in complete uniform
Other duties as assigned
Status and Scope:
Reports to the Catering Manager
Position requires a strong customer service focus, strong communication skills and a positive attitude
Must be able to work efficiently – prepared to help wherever needed
Must have the ability to lift food trays
Must meet state regulations for alcohol serving age
Should be able to work all department shifts
Previous restaurant and food service experience
Outgoing personality and friendly manner
Must complete Serve Safe Food Handlers certification
Must be fluent in the English language both spoken and written – able
to read & interpret documents such as safety rules, ARAMARK Alcohol Regulations, operating and maintenance instructions and procedure manuals
Minimum of 1-2 years Serving experience is required
Little or No Travel (>10%)
MEDIUM - Lifting 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds.
Apply by creating/using account
ARAMARK is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer.
Candidates are considered for employment with ARAMARK without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status (specifically status as a disabled veteran, special disabled veteran, Vietnam Era veteran, recently separated veteran, armed forces service medal veteran, or other protected veteran) or other classification protected by applicable federal, state or local law.
REASONABLE ACCOMMODATIONS AND THE ONLINE APPLICATION PROCESS
Consistent with ARAMARK's commitment to equal employment opportunity, ARAMARK provides reasonable accommodations to qualified individuals with disabilities who need assistance in applying electronically for a position with ARAMARK, unless doing so would impose an undue hardship. To request a reasonable accommodation for this purpose, please ****. Please note that this phone number is to be used solely to request an accommodation with respect to the online application process. Calls for any other reason will not be returned. Reasonable accommodation requests are considered on a case-by-case basis.
Location: USA-MI-Ann Arbor