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Concierge Travel Counselor

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USA-MO-Saint Louis
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Concierge Travel Counselor
Job ID #
Position Title
Concierge Travel Counselor
MO - St Louis
Functional Area
Travel counselor
Business Unit
**MEMBERS ONLY**SIGN UP NOW***. Wagonlit Travel
Employment Type
Full Time Regular
Education Required
C - HS Graduate or Equivalent
Experience Required
3 - 5 years
Relocation Provided
Position Description
• Providing top notch service to clients that are designated as VIP Travelers.
• Creating both domestic and international travel arrangements for VIPs including air, hotel, and ground transportation.
• Handling multi-cultural, multi-lingual clientele.
• Ability to use available sources such as TSS, State Department web sites, news agencies, etc. to stay informed of current international affairs.
• Advising clients of international travel requirements such as visas, passports, immunizations, etc.
• Maintaining a strong working knowledge and understanding of international pricing rules and procedures.
• Interacting with VIP traveler, travel arranger, and travel manager.
• Providing 1st level of support for customer service and technical issues
Position Requirements
• High level of accuracy and attention to detail
• SABRE proficiency required
• Diplomacy and tact required for contact with Executives, Executive Administrators, VIP’s and vendors
• Ability to build strong relationships
• Knowledge of group and meeting travel desired
• Microsoft Office Word/Excel knowledge desired

Company info

Website :

Company Profile
Carlson is one of the classic success stories in the American free-enterprise system. Starting in 1938 with an idea and a USD 55 loan, entrepreneur Curtis L. Carlson (1914 – 1999) founded the Gold Bond Stamp Company in his home town of Minneapolis, Minn. His company allowed grocery stores, drug stores, gas stations and other independent merchants to use his collectible “Gold Bond Stamps” to drive customer loyalty and to distinguish themselves from their competitors.