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Concierge Travel Counselor

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USA-MO-Saint Louis
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Concierge Travel Counselor
Job ID #
Position Title
Concierge Travel Counselor
MO - St Louis
Functional Area
Travel counselor
Business Unit
**MEMBERS ONLY**SIGN UP NOW***. Wagonlit Travel
Employment Type
Full Time Regular
Education Required
C - HS Graduate or Equivalent
Experience Required
3 - 5 years
Relocation Provided
Position Description
• Providing top notch service to clients that are designated as VIP Travelers.
• Creating both domestic and international travel arrangements for VIPs including air, hotel, and ground transportation.
• Handling multi-cultural, multi-lingual clientele.
• Ability to use available sources such as TSS, State Department web sites, news agencies, etc. to stay informed of current international affairs.
• Advising clients of international travel requirements such as visas, passports, immunizations, etc.
• Maintaining a strong working knowledge and understanding of international pricing rules and procedures.
• Interacting with VIP traveler, travel arranger, and travel manager.
• Providing 1st level of support for customer service and technical issues
Position Requirements
• High level of accuracy and attention to detail
• SABRE proficiency required
• Diplomacy and tact required for contact with Executives, Executive Administrators, VIP’s and vendors
• Ability to build strong relationships
• Knowledge of group and meeting travel desired
• Microsoft Office Word/Excel knowledge desired

Company info