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Food & Beverage Manager Outlets Manager

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Boston, MA
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Job Title:
Food & Beverage Manager Outlets Manager - DoubleTree by Hilton Boston North Shore
Sage Hospitality
Position Level:
Non Entry
Salary Range:
Not Available
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As the leading hospitality management company, our success is defined by providing the ultimate experience to every customer, investor, partner and associate.
We are passionate about making every experience with Sage Hospitality unique, positive, successful and inspiring. We are dedicated to making a difference in the lives of our guests, associates, investors and the communities where we live and work.
We are a hotel management company with the right systems in place, incredible offerings in premiere locations, and a team of smart, creative and visionary people at all levels. Our over 25 years of experience tells us that these are precisely the right ingredients to make your experience with Sage sensational.
We Are:
People Focused –
We nurture and empower our people to provide seamless execution and extraordinary results
Visionary –
We capture the unique potential in each property to provide exceptional experiences for our guests and superior operating profit for our owners
Corporate Citizens –
We are a good neighbor, environmental steward and corporate citizen in the communities where we live and operate
Performance Driven –
We create and utilize proven, proprietary operations management systems and strategies that drive revenue, increase efficiencies, reduce costs, maximize profitability
Here at Sage Hospitality our concern is for the comfort of our guests and the way in which we treat our environment. Our Green Effort involves reducing our carbon footprint at every one of our hotel locations by asking our guests to leave our convenient door-hangers out to help us conserve energy.
By placing the hanger on your door, you will be declining guest room cleaning for the day. This will help reduce the hotels’ energy and water usage.
Food & Beverage Manager Outlets Manager - DoubleTree by Hilton Boston North Shore
In Sage's Full Service Division, we enrich the Lives of the Individuals we serve and Forge Transformation in all our ventures.

We call this LIFT!

We exist to LIFT people and assets to new heights. This perpetual commitment to LIFT takes many forms:

* Leading and Inspiring Our Associates

* Engaging with Our Guests to Create Advocates

* Investing Ourselves In Our Communities

* Infusing Our Hotels with Ideas, Vision and Purpose

We build meaningful partnerships and add unexpected value to the businesses with which we are entrusted.

DoubleTree by Hilton Boston North Shore is conveniently located just five miles from historic Salem, 19 miles north of downtown Boston and picturesque drive from many popular attractions in New England; we are an ideal choice for both business and leisure travelers. Our 366 guest rooms and suites are well-appointed and spacious. Savor fresh American cuisine at the TradeWinds Restaurant, a casual elegant dining experience. TradeWinds Library has a warm and inviting atmosphere with two seating areas and a fireplace, our inviting bar serves up your favorite beverages. On top of our restaurant and bar service, we offer delicious coffee, pastries and desserts in our hotel lobby CoCo Key Market. CoCo Key Water Resort, 65,000 square feet ultimate indoor water park amenity, features the Key Quest Arcade and Wet Rooster Bar.


Plan and manage the Restaurant(s), Room Service, Lounge(s), and assist with Banquet operations in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Position is responsible for the short-term planning and managing the operations of the Restaurant(s), Room Service, and Lounge(s). Recommends promotional ideas and procedurual changes. Prepares forecasts, implements, monitors and controls the budgets for the various outlets.


Train and assist outlet assistant managers and supervisors with management of human resources in the various outlets in order to attract, retain and motivate the employees; hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate.

Implement company programs (franchise) and manage the operations of the restaurant(s), room service and lounge(s) to ensure compliance with SOPs, safety regulations and all other federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to guests.

Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses while ensuring

adequate supplies and staff are on hand to provide top quality customer service.

Create, recommend and manage the implementation of promotions, displays, buffet presentations and other ideas

within corporate guidelines to capture more in house guests and a larger share of the local market.

Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance

future sales prospects.

Monitor and control the maintenance/sanitation of the various outlets and equipment to protect the assets, comply with regulations and ensure a safe work environment.

Execute and promote accident prevention to minimize occurrences of accidents.

May assume the responsibilities of the Director of Food & Beverage in his/her absence.

Perform special projects & other responsibilities as assigned. Participate in task forces and committees as required.

Forty to fifty hours over a five day period.


One to fifty employees.



Requires advanced knowledge of the principles and practices within the food and beverage/hospitality profession.

This includes experiential knowledge required for management of people, complex problems and food and beverage management.

Ability to analyze activities or information and arrive at logical conclusions.

Requires supervisory/management communication skills.


Limited physical requirements in order to assist various outlets during peak business demands (i.e., banquet room

turns, restaurant bussing, etc.).

Bending/Kneeling - As directed by above business demands.

Physical ability to supervise on-floor activities required 60% of work day.

No continuous standing required.

Climbing Stairs - up to 20 steps 20% of work day.

No driving required.


Excellent communication skills due to telephone and face-to-face interaction with guests, corporate office and


Excellent vision for administrative responsibilities (i.e. forecast, purchase orders, budget review and invoice


Good speaking skills for guest, corporate, vendor and associate interaction 100% of work day.

Written guest communication, administrative responsibilities and Human Resource responsibilities requires excellent reading and writing abilities 100% of the work day.

Education/Formal Training

Four year college degree or equivalent education/experience.


Four to five years of employment in a related position with this company or other organization(s).

Material/Equipment Used

Various business equipment in order to perform administrative respoinsibilities.


Inside 90% of work day.

Due to responsibility of total operation, specifically sanitation standards, position requires 10% of work day inspecting various walk-in-coolers, temperatures ranging as low as 30 degrees.

Chemicals/Agents - Limited access in the course of supervising the sanitation of the operation

Employees are held accountable for all duties of job -

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-****

Company info

Sage Hospitality Resources, LLC
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Website :

Company Profile
Sage Hospitality Resources is one of the leading hotel management and development companies in the United States. Recognized as an innovative leader in our industry, we specialize in the management and development of premium-branded and independent hotels. We create value for hotel owners and investors through outstanding product development and superb asset management. This powerful combination fuels our vision of being recognized by our customers as the best in the business.