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Reservation Sales Agent, Disney Reservation Center

This job is expired..
Location
USA-FL-Tampa

Profile

Location
Florida-Tampa/St. Petersburg
Company Name
Walt Disney World
City
Tampa
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
No
Accommodation
No
Industry
Travel/Tourism
Position Categories
Sales & Marketing
Overview
Where your work touches lives.
If you join **MEMBERS ONLY**SIGN UP NOW***., the work you do will ignite happiness in the hearts of many. Whether you send your audience on an unforgettable cinematic journey or engage a young mind with interactive experiences. Make a sports fan feel like part of the game. Inspire a lifetime of memories with products that feed the imagination. Or even share a lasting memory at a theme park-you'll help deliver treasured moments to people around the world.
Empowered by development opportunities, outstanding benefits and a supportive network of this legendary company, we strive to give you everything you need to succeed in your career. Our people have consistently defined, and then redefined, what's possible in the world of entertainment. And with your help, we can continue to spark imaginations everywhere for years to come.
When your extraordinary talents, our renowned legacy and the promise of an even brighter future unite, just imagine the stories you'll be a part of...
Job Description
“It takes people to make the dream a reality.” Walt was on to something when he said that, and it continues to ring true today. No matter the stage in your career, being a part of Walt Disney Parks & Resorts means being a part of a team where you help bring innovation to life through unsurpassed products, services and most importantly remarkable experiences. As a Cast Member you are the steward and connection to our legacy and the backbone of our thriving innovations. Join our team and watch your dreams come true.

This position is located at the Disney Reservation Center in North Tampa, Florida near I-75 and Fletcher Avenue.

Position responsibilities include: Creating magical vacation planning experiences utilizing exemplary sales techniques, solid guest service skills, and strong attention to detail. Meeting or exceeding established booking conversion rates, average handling time guidelines, and other performance metrics associated with the position.

This is a high volume inbound call center environment.

Minimum 1 year of sales or service experience in a high volume environment

Proven service and consultative skills

Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems

Strong verbal, interpersonal and listening skills

Proven ability to develop effective relationships and partnerships

Ability to be flexible with work schedule, to support the following operating hours Monday through Sunday 6:30 am to 11:00 pm

3 years of sales experience in a service-oriented environment

Demonstrated knowledge of Walt Disney World products and services

Proven strong sales and closing skills and the ability to overcome objections

Proven bilingual skills (Spanish)

Proven ability to be comfortable with asking open ended questions and explaining product options

Proven ability to analyze complex Guest requirements, including special itinerary planning needs to provide an optimal Disney solution

Proven ability to work in a structured environment

High school degree or equivalent

KEYWORD: Reservations callcenter WDW Casting
Job Requirements
This position is located at the Disney Reservation Center in North Tampa, Florida near I-75 and Fletcher Avenue.

Position responsibilities include: Creating magical vacation planning experiences utilizing exemplary sales techniques, solid guest service skills, and strong attention to detail. Meeting or exceeding established booking conversion rates, average handling time guidelines, and other performance metrics associated with the position.

This is a high volume inbound call center environment.

Basic Qualifications Minimum 1 year of sales or service experience in a high volume environment

Proven service and consultative skills

Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems

Strong verbal, interpersonal and listening skills

Proven ability to develop effective relationships and partnerships

Ability to be flexible with work schedule, to support the following operating hours Monday through Sunday 6:30 am to 11:00 pm

Company info

The Walt Disney Company
Website : http://disneyworld.disney.go.com/wdw/index?bhcp=1