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Bell Attendant - Holiday Inn Missoula

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Missoula, MT
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Nestled in the heart of Downtown, the Holiday Inn Missoula is just moments away from the beautiful Bess Reed Park, the Clark Fork River, hiking, and all of the shopping, entertainment, and nightlife that Missoula has to offer. Our 200 guest rooms are tastefully appointed with all the amenities and conveniences business and leisure travelers could expect. Our hotel is 100% non-smoking and pet friendly. The on-site restaurant and bar, Brooks & Browns, offers a beautiful summertime patio and year-round events and entertainment.
Transport hotel guests to and from the airport and other requested and assigned locations. Assist arriving and departing guests by opening and closing doors for incoming and outgoing guests, loading and unloading guest luggage from courtesy van.
Driving hotel guests to and from the airport and other assigned trips, obeying all traffic rules and regulations constantly throughout shift to ensure a safe, accident-free trip.
Assist guest with storage and retrieving their luggage from the van.
Open vehicles and hotel doors to assist guests.
Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities.
Maintain the hotel van; gas, oil, cleanliness; filling in daily van reports and reporting any malfunctions on a daily basis.
Complete knowledge of the Sage Fleet Safety Program. Passing grade on the Professional Courtesy Van Service Examination.
Daily vehicle safety inspections and completion of Pre-Trip Inspection Form.
Assist bell staff and doorperson when needed.
No travel required.
Hours: 10 hours per day; scheduled days and times may vary based on need.
Education/Formal Training
High school education or equivalent experience.
Customer contact experience preferred.
Knowledge of hotel services and the local area events and activities.
Ability to drive all speed shifts of vehicles, van, limousines and automobiles.
Excellent driving record as verified by Motor Vehicle Report.
Ability to converse with guests and fellow employees.
Excellent hearing required to accommodate city street and expressway driving.
Excellent vision required - correctable 20/20 for driving purposes.
Excellent speech communication skills required to converse with guests.
Minimal comprehension and literacy required to read and interpret traffic and directional signage.
Physical Abilities
Lifting up to 50 lbs., pushing or pulling cart up to 200 lbs.
Bending/kneeling - occasionally during shift when needed to lift or load luggage into van or onto cart.
Mobility - walking up to 1/10 mile frequently during shift.
Continuous standing - to wait for arriving guests, frequently during shift.
Climbing stairs up to 3 steps 50% of 8 hours.
Driving - constant driving to transport guests to or from airport, or other locations as determined by supervisor.
Material/Equipment Used
Chemicals/Agents used: Frequent exposure to petroleum products related to maintenance of van.
Equipment - operate all speed shifts of vehicles, vans, limousines and automobiles.
Work inside 50% of 8 hour shift; outside 50% of 8 hour shift.
Abnormal temperatures - exposed to winter and summer temperature extremes.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Company info

Sage Hospitality Resources, LLC
Website :

Company Profile
Sage Hospitality Resources is one of the leading hotel management and development companies in the United States. Recognized as an innovative leader in our industry, we specialize in the management and development of premium-branded and independent hotels. We create value for hotel owners and investors through outstanding product development and superb asset management. This powerful combination fuels our vision of being recognized by our customers as the best in the business.