By placing the hanger on your door, you will be declining guest room cleaning for the day. This will help reduce the hotels’ energy and water usage.
Housekeeping Supervisor - JW Marriott Denver Cherry Creek
The elegant JW Marriott Denver Cherry Creek, Denver's 4 diamond award winning premier luxury hotel, and one of Condé Nast's top 100 hotels in the United States, is seeking an experienced Housekeeping Supervisor to join our amazing team of associates. Combining luxurious accommodations with unparalleled service, the JW Marriott provides a guest experience that is second to none.
Supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses. This position's responsibilities will primarily focus on Guest Room inspections, daily housekeeping tasks, and department opening and closing responsibilities.
Supervise the housekeeping staff; providing open communication, training, coaching and counseling and provide performance feedback to ensure maximum efficiency.
Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
Respond to guest requests, concerns and problems to ensure guest satisfaction.
Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.
May assist the evening staff in the performance of duties to include: cleaning of lobby, turndown service, trash removal.
Perform special projects and other responsibilities as assigned. Participate in hotel committees and task force assignments.
No travel required.
Requires working knowledge of Housekeeping and the hotel's services, policies and operations. Working knowledge is generally learned on-the-job.
Requires supervisory skills.
Ability to communicate information and hotel services to management and guests.
High school education or equivalent experience.
Experience required by position is from one to two years of employment in a related position with this company or other organization(s).
Sage Hospitality Resources is one of the nation's leading ho****