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Front Office Manager - InterContinental San Francisco

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San Francisco, CA
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InterContinental Hotels & Resorts
Job Title:
Front Office Manager - InterContinental San Francisco
California-San Francisco/Marin
Company Name:
InterContinental Hotels & Resorts
Management Position?:
Who we are
InterContinental Hotels & Resorts believes that superior, understated service and outstanding facilities are important, but what makes us truly different is the genuine interest we show in our guests. At InterContinental, it is every team member’s desire to help guests make the most of their time. Every day, we connect our well-travelled guests to what’s special about a destination, by sharing our knowledge so they enjoy authentic experiences that will enrich their lives and broaden their outlook.
We promise you Room to be yourself
We want to attract and retain the best people, engage our employees, recognize their effort and give everyone at IGH room to individually make a difference. Our commitment to our employees is Room to be yourself, encouraging you to bring your unique talents and the same enthusiasm to work as you do to your hobbies. Our actions are guided by our values - our Winning Ways - which describe our personality as a company, how we treat our guests and how we treat each other. It's these values that set us apart as a business and help to achieve our goal of creating Great Hotels Guests Love.
At **MEMBERS ONLY**SIGN UP NOW***., we own, operate and franchise more than 3500 hotels, offering close to half a million guest rooms in nearly 100 countries. By bringing your expertise and passion to any one of our brands, you will help us achieve our vision: to be the most preferred, admired and successful hotel company the world over.

Towering 32 stories high, the 550 room InterContinental San Francisco Hotel features 43,000 square feet of flexible meeting space, destination restaurant and companion bar, 10-room treatment spa, health club and indoor swimming pool.

Conveniently located adjacent to San Francisco's magnificent Moscone Convention Center, and within a short, scenic stroll of the city's financial, entertainment and premium shopping districts, the new InterContinental San Francisco will offer guests as many reasons to stay inside its cool-blue exterior as it will to venture outside. The bedding will be plush and the working areas large. And, of course, the views - of San Francisco's famous skyline, Golden Gate Bridge, Bay Bridge and South Bay.

We currently have a position available for Front Office Manager. This position assists in managing all aspects of the front office areas and serves as Front Office Manager in his/her absence.


* Assist in managing the day-to-day activities of the Front Office staff. Schedule employees to ensure proper coverage. Ensure all staff is properly trained on systems, security and cash handling procedures, and service standards and have the tools and equipment needed to effectively carry out their job functions.

* Schedule and regularly conduct routine inspections of the front office and public areas to ensure the appearance of such areas reflects highly on the hotel, brand, and Company.

* May serve as manager on duty as required. Perform other duties as assigned including assisting staff with their job functions during peak periods.
Bachelor's degree in Hotel Management, Business Administration or related field plus two years front office/guest services experience including supervisory experience, or an equivalent combination of education and experience. May be required to work nights, weekends, and/or holidays.

Do you have what it takes to be a leader in the world's most global hotel company? If so, make it happen and apply now for a career with **MEMBERS ONLY**SIGN UP NOW***., where a world of personal and professional opportunities exist.

Company info

InterContinental Hotels Group
Website :

Company Profile
InterContinental Hotels Group PLC of the United Kingdom [LON:IHG, NYSE:IHG (ADRs)] is the world's largest hotel group by number of rooms. InterContinental Hotels Group owns, manages, leases or franchises, through various subsidiaries, over 3,650 hotels and 540,000 guest rooms in nearly 100 countries and territories around the