To assist restaurant servers with clearing & resetting tables, room service deliveries and food running. To maintain the cleanliness of the dining room in the restaurant.
ESSENTIAL JOB FUNCTIONS
Performs any necessary pre-shift sidework.
Become thoroughly familiar with all items on the menu including the ingredients, preparation, sauces, and garnishes.
Answer room service phone, take accurate orders, communicate with kitchen and enter into the Micros system.
Understand Micros tickets; track timing on food delivery
Maintains constant communication with kitchen for room service orders and delivery of food in the dining room.
Maintain cleanliness and organize storage areas for beer and wine.
Anticipates guests’ needs.
Practices “clean as you go” techniques of service, including refolding napkins and cleaning between courses, and keeping dining room clean, neat, and available for guest requests at all times.
Maintain cleanliness in game room, lounge and bar area; restock ice, beer and wine for bartenders
Completes assigned side work and resets tables for the next meal period.
Greets and ensures all guests are provided with water and bread and butter after being seated.
Addresses all guest feedback with utmost confidence, grace and concern for the guest’s satisfaction
Completes assigned side work and resets tables for the next meal function.
Is a team player and interacts with all guests and fellow associates in a positive and friendly
High School diploma preferredEnergetic, enthusiastic and motivational individual
Excellent communication skills.
Ability to implement and uphold service standards
Ability to prioritize and organize work assignments
Ability to interact with all associates and guests of the resort
Must be able to stand or walk for long periods of time
Varied schedule based on business levels. Must be able to work evenings, weekends and holidays.
Destination Hotels & Resorts, Inc.
Website : http://www.destinationhotels.com
Destination Hotels & Resorts began in 1972 with the development and management of condominium resorts. Since then, we have grown to become the country's fifth largest independent management company with more than 6,500 employees, over 7,000 guest rooms, and more than $1.7 billion in assets under management. We are a wholly owned subsidiary of Los Angeles-based Lowe Enterprises, a privately-held, national real estate organization active in commercial and hospitality property investment, management, and development. Since its inception, Lowe has been responsible for more than $6 billion in assets nationwide. Destination Hotels & Resorts is unique in the lodging industry in that our primary mission is to create value for guests, investors, and associates in each of our hotels and resorts. We do this by developing an innovative, customized business plan for each property we manage and combining it with the sales, marketing, and operating resources of a company many times our size. This lodging industry expertise, together with the real estate savvy of Lowe, has allowed us to bring an owner's perspective to the hotel management business. Destination Hotels & Resorts is one of the industry's leaders in the management and marketing of high-quality independent properties, many of which we successfully converted from major brand affiliations. Over the years, Destination Hotels & Resorts has grown to be the fifth largest independent management company in the United States, managing a portfolio in excess of a billion dollars.