Under general supervision, maintain self service beverage stations and pump room; thoroughly break down, clean and sanitize bar outlets; other duties will include, but not limited to all responsibilities below and other duties assigned by management.
Deliver internal and external guest service the Pinnacle Way. Always exhibit a friendly and approachable demeanor. Be polite and courteous when speaking with guests and team members. Look for and act upon opportunities to assist guests and team members. Be sincere and genuine during all interactions. Be prepared with the knowledge and skill required to be responsive to guests and team member’s needs and questions.
Clean various bars as assigned or according to rotating schedule.
Clean dishwasher and drains; clean service stations, including drains, floors and mats, trashcans, counters and cabinets, soda fountains, coffee machines, ice bins, boots, speed racks, and walk-in coolers.
Replace and stock bag in the box (BIB) as required for beverage operations
Maintain pump room by organizing liquor, juices, and soda stock and cleaning syrup hoses, nozzles, shelves, liquor trees, and floors.
Responsible for dispersing glassware to proper bars and outlets.
Ensure accuracy of bar stock received from warehouse compared to order sheets and facilitate delivery of bar stock to specific bars.
Assist in major breakdown and re-assembly of bar's stock and setup.
Assist beverage staff with various tasks as needed and provide bartenders with needed items.
Observe Health Department regulations regarding food handling, storage, proper temperature, and cleanliness of work environment.
Use and maintain all assigned areas, chemicals, and equipment in a sanitary, safe and effective manner.
Possess the resiliency to deal with difficult guests in all types of business conditions and possess the ability to work harmoniously with coworkers.
Maintain a well-groomed, neat, and clean appearance, carrying out duties with attention to sanitation and safety.
Carry out and follow through with preparation and other requirements of all event requests, on and off property.
Perform all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards.
Perform other duties as assigned by management.
Must be able to obtain and maintain valid gaming license
Must be at least 21 years of age
Demonstrated ability to communicate with internal and external guests effectively
Familiarity and product knowledge of beverages, supplies, and chemicals