Group Sales Manager - Hotel Commonwealth
As the leading hospitality management company, our success is defined by providing the ultimate experience to every customer, investor, partner and associate.
We are passionate about making every experience with Sage Hospitality unique, positive, successful and inspiring. We are dedicated to making a difference in the lives of our guests, associates, investors and the communities where we live and work.
We are a hotel management company with the right systems in place, incredible offerings in premiere locations, and a team of smart, creative and visionary people at all levels. Our over 25 years of experience tells us that these are precisely the right ingredients to make your experience with Sage sensational.
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We nurture and empower our people to provide seamless execution and extraordinary results
We capture the unique potential in each property to provide exceptional experiences for our guests and superior operating profit for our owners
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We are a good neighbor, environmental steward and corporate citizen in the communities where we live and operate
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We create and utilize proven, proprietary operations management systems and strategies that drive revenue, increase efficiencies, reduce costs, maximize profitability
Here at Sage Hospitality our concern is for the comfort of our guests and the way in which we treat our environment. Our Green Effort involves reducing our carbon footprint at every one of our hotel locations by asking our guests to leave our convenient door-hangers out to help us conserve energy.
By placing the hanger on your door, you will be declining guest room cleaning for the day. This will help reduce the hotels’ energy and water usage.
Group Sales Manager - Hotel Commonwealth
Discover Hotel Commonwealth, a luxury Boston Back Bay boutique hotel offering elegance and style in downtown Boston Massachusetts. The grand cornerstone of Boston's Kenmore Square, Hotel Commonwealth features gracious hospitality with classic style.
Just steps away from world class medical institutions, the Back Bay, Red Sox games at Fenway Park, Boston University and Boston's many cultural and historical attractions, luxurious Hotel Commonwealth is a relaxing and elegant oasis for an urban adventure or business gathering.
Featuring 149 luxurious oversized guestroom accommodations and exceptional amenities, it is the personal service at Hotel Commonwealth that adds the perfect touch to a Red Sox getaway weekend, or any business or leisure travel. Enjoy the award winning Eastern Standard restaurant, the new Island Creek Oyster Bar restaurant, inviting retail shops, and a stylish lounge, all onsite for your convenience.
Featuring exceptional fine Boston dining, concierge service, meeting, banquet space and workout facilities, Hotel Commonwealth is the perfect elegant full service hotel in Boston's Back Bay. Our superb staff of professionals provides exceptional one-on-one guest service. Keep in touch with complimentary high speed wireless and wired internet access. Discover extraordinary comfort and exceptional amenities, with thoughtful attention given to each detail.
Meets and exceeds revenue goals by developing new accounts and growing current hotel accounts in a profitable and win-win selling approach.
Achieves a minimum of 90% of productivity goals and 100% of activity goals, as established by management.
Direct Sales: Targets results-oriented high revenue potential sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan. Must have own reliable transportation and possess a valid state drivers license in order to make sales calls.
Key Account Management: Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth.
New Account Development: Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business.
Acquires referrals from existing accounts: Follows up on all leads within 48 hours of receipt in an effort to create new business for the hotel, and, when appropriate, sends leads to other Sage hotels.
Plans and implements an on-going Targeted Account Development hit list in order to create new revenue and acquire valuable hotel contacts, and contracts.
Continually targets and prospects for new business through telemarketing, individual creativity and innovation.
Yield Management: Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance.
Account Service and Management: Maintains well-documented, accurate, organized and up-to-date file management system in order to serve client and employer in the most expedient, organized and knowledgeable manner.
Develops strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction.
Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues.
Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner.
Product Knowledge: Conducts research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities.
Time Management: Focuses on revenue-producing activity and maximizes selling time by dedicating a minimum 90% work time on direct sales efforts.
Professionalism: Controls expenses while traveling on the property's behalf in order to minimize department and hotel costs.
Represents themselves, the hotel and Sage Development Resources, Inc. with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude at all times.
Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel.
Administration: Achieves activity goals as established by management and completes all reports and assignments in an accurate and timely fashion.
Contributes to the hotel's overall sales effort during planning and strategy phases through research and knowledgeable input.
Community/Trade Involvement: Actively participates in those community and trade organizations that most benefit the hotel's exposure to the community and the hotel's bottom line.
Requires a minimum of 3 years hotel sales experience.
Requires knowldegde of general sales techniques.
Requires yield management experience.
Requires highly developed customer service skills.
Requires ability to hear, speak, read and write English fluently.
Requires 12th grade level mathematics, spelling and reading skills.
Requires effective business writing skills.
Minimum of high school diploma or equivalent.
Six months minimum in sales, customer service related position or ho****
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