Responsible for the effective management and direction of food and beverage operations overseeing quality service, supervision of associates, quality and consistency of food production, cost control, and inventory.
Potential Career Path
Food and Beverage Director
Essential Job Functions
Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
Monitor product quality and guest satisfaction in food and beverage outlets. Ensure food quality is consistent, appealing, and prepared to guest specifications.
Ensure the restaurant complies with sanitation and safety standards for guests and associates.
Visually inspect and take action to ensure the appearance of facilities is appealing and attractive to guests.
Follow up on work orders to ensure repairs and maintenance orders are completed on a timely basis.
Participate in marketing efforts of restaurants, create menu ideas, survey competition and report food trends, and assist in preparations of specials.
Interact with guests to obtain feedback on quality of service and food in outlet.
Document inventory, forecast usage and monitor supply so restaurants are adequately stocked with linen, glassware, silverware, china, condiments, in order to provide service.
Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
Ensure all equipment is in working order.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits, wear protective safety equipment and follow
MSDS and OSHA standards.
Perform other duties as requested by management.
Experience in supervisory role in a restaurant or banquet setting required.
Strong knowledge of Food & Beverage operations and service, wines and preparation techniques.
Excellent mathematical abilities in order to determine and track inventory, controls, revenue productions, and other hotel financial statements.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy.
Work Environment and Context
Work schedule varies and may include working on holidays and weekends.
Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.
Hersha Hospitality Management (HHM)
is an industry-leading and growing hotel management, investment, and development firm that provides turn-key management solutions to hotels across the United States. HHM manages world class brands in the select service and full service markets as well as a collection of independent, boutique hotels in key markets.
Join the Legacy of Strength!
Hersha’s legacy is built upon a strong foundation of core values: honesty, communication, community, personal growth and achievement. Hersha’s rapid growth, focus on associate development and its commitment to serve our guests, our associates and the local communities we work in, combine to make Hersha associates the strongest in our industry.
Serve. Stretch. Succeed.
Hersha believes if you serve our guests, your fellow associates and our local community, stretch yourself on the job and take advantage of many promotional opportunities, you will ultimately achieve professional success. As we grow, you grow.