Front Desk Supervisor

Profile

\u003cp\u003eNow Hiring: Front Desk Supervisor\u003cbr /\u003e\u003cbr /\u003eWe are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our guests excellent service while maintaining all brand standards and Concord standards. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others, leading a team and have a winning personality and high sense of responsibility \u0026ndash; this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Many of our supervisors advance in a couple years to Assistant General Manager roles!\u003cbr /\u003e\u003cbr /\u003eHere are some reasons our associates like working for us:\u003cbr /\u003eOur Benefits (applies to Full Time Associates Only)\u003cbr /\u003eCompetitive Pay\u003cbr /\u003eGreat Benefits including various levels of Medical plans, prescription discounts plus vision/dental\u003cbr /\u003e401K Retirement Program with company contribution \u0026ndash; FREE MONEY!\u003cbr /\u003eGroup Life Insurance equal to your annual salary\u003cbr /\u003eVoluntary Short and Long Term Disability Programs\u003cbr /\u003eVerizon Wireless Discount \u0026ndash; save up to 18% off your billing a month with our partnership with Verizon\u003cbr /\u003e\u003cbr /\u003eConcord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs \u0026ndash; take classes related to hospitality and save up to 9% off the tuition price\u003cbr /\u003e\u003cbr /\u003eRole Responsibilities:\u003cbr /\u003e\u003cbr /\u003eProvide the highest quality of service to the customer at all times. \u003cbr /\u003eCheck guests in and out efficiently and in a friendly manner. \u003cbr /\u003eHandle guest mail and messages per established procedures. \u003cbr /\u003eDevelop a thorough knowledge of hotel staff, room locations room rates, amenities, and selling strategies. \u003cbr /\u003eTake reservation requests efficiently. \u003cbr /\u003eAnswer switchboard in accordance with standards of proper telephone etiquette. \u003cbr /\u003eBlock rooms and handles special requests. \u003cbr /\u003eMonitor room availability and offer AGM and GM assistance in yield management and restrictions. \u003cbr /\u003eHandle safe deposits by guests per established procedures. \u003cbr /\u003eKeep lobby and desk area clean and presentable. \u003cbr /\u003eHave a thorough knowledge of emergency and security procedures \u003cbr /\u003e\u003cbr /\u003eWhy Concord?\u003cbr /\u003eConcord\u0026rsquo;s foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest \u0026ndash; having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. \u003cbr /\u003e\u003cbr /\u003eIf you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace\u003cbr /\u003e\u003cbr /\u003e\u003cbr /\u003e\u003cbr /\u003e\u003c/p\u003e,EqualOpportunityEmployerDescription:null,PayTransparencyPolicyStatement:null,MatchScore:1.0,HasApplied:false,ApplicationJobBoardName:null,ApplicationJobBoardId:null,DateApplied:null,Salaried:false,CompensationAmount:null,PublishingStatus:1,Links:[],BehaviorCriteria:[],MotivationCriteria:[],EducationCriteria:[],LicenseAndCertificationCriteria:[],SkillCriteria:[],WorkExperienceCriteria:[],JobBoardMemberships:[{JobBoardId:ce838d20-6886-4283-adb3-732f1ffb316d,PublishedInternal:true,PublishedExternal:false,ExternalPostedDate:null,InternalPostedDate:2021-03-04T21:57:32.359Z},{JobBoardId:1d42a8b7-7823-4daa-bbbd-97ab3ca103de,PublishedInternal:true,PublishedExternal:true,ExternalPostedDate:2021-03-04T21:57:32.359Z,InternalPostedDate:2021-03-04T21:57:32.359Z}],AssessmentUri:null,AssessmentStatus:null,OpportunityIsClosed:false,TravelRequired:null,TravelDescription:null,SupervisorName:null,Assessments:[],ApplicationId:null,CompensationAnnualMinimum:null,CompensationAnnualMaximum:null,CompensationHourlyMinimum:null,CompensationHourlyMaximum:null,CompensationCurrency:null});

Company info

Concord Hospitality Enterprises Company
Website : http://www.concordhotels.com