Hotel Dining Room Supervisor Jobs description

A hotel dining room supervisor is responsible for: ensuring a quality dining experience for all hotel guests; the supervision of the everyday operations of the dining room; scheduling, managing, and training of dining room employees; and overseeing billing of guest food charges.

Hotel dining room supervisors manage service staff and coordinate with all employees to ensure training in the key areas of food and beverage service. They are responsible for all service standards, liquor purchase and control, associate training, schedules, and budgeting. They use a hands-on approach to train and develop employees, demonstrate team building, and lead by example. Dining room supervisors effectively communicate with staff and guests and ensure that standard operating procedures are being followed.

Sometimes the dining room supervisor is the waiter who works at the station with the dining room attendant. More often the dining room supervisor is the headwaiter who manages the dining room.

The ideal hotel dining room supervisor will be an individual who has: strong communication skills; the ability to multitask; proven management/supervisory experience; extensive wine and cuisine knowledge; computer proficiency; and prior experience working at a luxury hotel brand, fine dining restaurant, or an exclusive private club. He/she must be empathetic, energetic, and have an affinity for working with a senior population.

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