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Job Details


Company name
AMC Entertainment Holdings, Inc.

Covina, CA, United States

Employment Type

Manager, Retail, Hospitality

Posted on
Feb 08, 2022

Apply for this job


,AnswerValue:\u003cp\u003e\u003cstrong\u003ePREFERRED QUALIFICATIONS\u003c/strong\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003eSix months of supervisory or commensurate leadership experience.\u003c/li\u003e\u003cli\u003eOne-year experience in guest-focused business (retail, restaurant, hospitality, etc.).\u003c/li\u003e\u003cli\u003eWorking knowledge of all theatre crew functions.\u003c/li\u003e\u003cli\u003eStrong communication skills.\u003c/li\u003e\u003cli\u003eProficiency in MS Suite.\u003c/li\u003e\u003cli\u003eDemonstrated ability to listen, communicate, and work effectively with guests, associates, and supervisors in a fast paced environment.\u003c/li\u003e\u003cli\u003eDemonstrated ability to lead teams and consistently achieve results through resources.\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eESSENTIAL FUNCTIONS\u003c/strong\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003eCoordinate and coach theatre crew to perform the \essential functions\ of their positions.\u003c/li\u003e\u003cli\u003eReinforce \Wardrobe 101\ policy with theatre crew.\u003c/li\u003e\u003cli\u003eObserve theatre crew performance and provide feedback to management for discipline and performance evaluations.\u003c/li\u003e\u003cli\u003eOptimize theatre crew placement on a round-by-round basis.\u003c/li\u003e\u003cli\u003eLead teams and consistently achieve results through resources.\u003c/li\u003e\u003cli\u003eSupervise, coach and coordinate theatre crew to execute and comply with Safe and Clean protocols.\u003c/li\u003e\u003cli\u003ePerform daily operational and administrative duties as assigned.\u003c/li\u003e\u003cli\u003eOversee opening and closing procedures outside of operating hours (minus vault management).\u003c/li\u003e\u003cli\u003eMay begin opening procedures and/or finalize closing procedures.\u003c/li\u003e\u003cli\u003eProvide access to vendors for repairs and deliveries outside of operating hours.\u003c/li\u003e\u003cli\u003eAssist management with floor operations.\u003c/li\u003e\u003cli\u003eAssign registers / distribute banks (box, concession, guest service, and arcade).\u003c/li\u003e\u003cli\u003eSupply change, as needed.\u003c/li\u003e\u003cli\u003eMaintain and reconcile floor safes.\u003c/li\u003e\u003cli\u003ePull and count cash, cash equivalents, and coupons from individual drawers and enter results into computer system.\u003c/li\u003e\u003cli\u003ePrepare deposits and banks.\u003c/li\u003e\u003cli\u003eAccurately complete appropriate cash handling forms; maintain and balance cash handling fund.\u003c/li\u003e\u003cli\u003ePerform daily opening, closing, operational, and administrative duties.\u003c/li\u003e\u003cli\u003eAssist in the preparation of the \u003cem\u003etheatre crew schedule \u003c/em\u003ewith final weekly document approval from a manager.\u003c/li\u003e\u003cli\u003eParticipate in the daily inventory processes.\u003c/li\u003e\u003cli\u003eOpen tickets for system support issues and follow-up for resolution.\u003c/li\u003e\u003cli\u003eResolve guest questions, concerns, and issues.\u003c/li\u003e\u003cli\u003eResearch guest issues related to AMC Stubs and credit card refund authorizations.\u003c/li\u003e\u003cli\u003eDistribute and reconcile passes.\u003c/li\u003e\u003cli\u003eListen, communicate, and work effectively with guests, associates, and supervisors in a fast-paced environment.\u003c/li\u003e\u003cli\u003eMaintain regular personal attendance for all scheduled shifts to ensure timely performance of duties.\u003c/li\u003e\u003cli\u003eUphold AMC\u0027s \u003cem\u003eBusiness Practice Standards \u003c/em\u003eand ensure compliance with company programs.\u003c/li\u003e\u003cli\u003eAbility to work and meet deadlines with minimal supervision.\u003c/li\u003e\u003cli\u003ePerform other duties as directed by management.\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eUNIFORM\u003c/strong\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003eProvided by Theatre: AMC-issued shirt, black pants, black belt, and nametag.\u003c/li\u003e\u003cli\u003eProvided by Associate: Black shoes, socks.\u003c/li\u003e\u003c/ul\u003e\u003cp\u003eAMC and its subsidiaries are committed to equal employment opportunity and complies with all applicable federal, state, and local employment laws. AMC strictly prohibits and does not tolerate discrimination and will provide equal employment opportunities to all applicants without regard to an applicant\u0027s race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, military status, veteran status, genetic information, or any other reason prohibited by applicable federal, state, or local law, regulation, or ordinance. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, promotion, discipline, compensation, benefits, and termination of employment.\u003c/p\u003e,

Company info

AMC Entertainment Holdings, Inc.
Website :

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