The diverse range of activities in the hospitality industry offers excellent job opportunities for people who possess varied skills and education. As the industry is not confined to major cities, jobs are available at an enormous number of locations in almost all parts of the nation. In addition to regular jobs for qualified professionals, there is a place even for first-time job seekers, senior citizens, and flexi workers in the hospitality industry. What attracts young job seekers to the hospitality industry is the fact that beginners who work hard and/or who possess additional education can progress quickly.
Things have changed a lot since 1794, the date of the hospitality industry's modest beginning with the opening of the City Hotel in New York City. Today, the total industry investment is around $1,765,000, and total leveraged resources reach $5,900,000.
Employees in the hospitality industry work at entry-level, skilled-level, and managerial levels. They usually operate in the three main segments of the industry: foods and beverages, lodging, and recreational services.
To meet the growing complexity of the hospitality industry, businesses seek employees with appropriate aptitudes and special skills. Many schools, colleges, and vocational institutes conduct specialized programs that last from a few months to two years. Bachelor's and master's degrees in hotel and restaurant management often lead to good beginning careers in the hospitality industry. Or, hospitality management certification can be obtained through an 18-month training program. Training for food service managers is also available through industry-sponsored seminars or short-term or subject-specific certificate programs. However, new employees usually have to go through on-the-job training programs before they are given important responsibilities.
Jobs in the Hospitality Industry
The following are the specific job opportunities in different segments of the hospitality industry:
Lodging: Hotel Manager
Front Office Manager
Food and Beverage: Restaurant Manager
Recreational Services: Site Manager
Conference/ Meeting Planner
Qualities for Success in the Hospitality Industry
Hospitality is a demanding industry. The employees have to operate in an atmosphere where there is a large number of demands from employers and high expectations from customers. In such stressful environments, employees need to possess the following skills for success:
- Ability to maintain professional appearance in all circumstances
- Strong interpersonal skills
- High energy levels
- Ability to remain calm and composed in all situations
- Good time-management skills and ability to prioritize
- Organizational skills
- Ability to work hard
- Common sense
- Critical-thinking skills
- Computer literacy
- Knowledge of industry trends
The hospitality industry is becoming more competitive in terms of pay. Wages and salaries in the industry are maintaining a 13% yearly increase.
Overall, in addition to skills and performance, the locations and categories of businesses will influence employees' abilities to progress in the hospitality industry.