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Friendly Faces in Food Businesses

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Food businesses are classified as part of the hospitality industry, since it involves serving guests and customer satisfaction based on service. Food Businesses can be a restaurant, catering business, and banquet facilities in a hotel or room service.

When you think about some of your favorite restaurants or hotels, chances are that not only do they have good food or a nice place to stay, the employees made you feel welcome, and they wanted to make sure that they met or exceeded your expectations. Friendly faces that you felt comfortable approaching with a request or problem. That is part of what makes you want to go back again and again.

Food hospitality jobs require a versatile personality and a friendly face to make customers feel welcome and want to come back. When it comes to restaurant hospitality jobs, service is more important than the food served, because you can have the best food around, but customers will not want to return if they receive poor service.



In food hospitality jobs, they have what is classified as “front of the house” and “back of the house” employees. The difference between the two often comes down to personality and service attitude with “front of the house” employees, while product and cost control are the concerns of the “back of the house.” The restaurant hospitality jobs that are “front of the house” involve dealing with and interacting with the customer, and are jobs that require a friendly face, with a smile, and a great customer service attitude.

Some of the “front of the house” food hospitality jobs would be wait staff, whether in a restaurant or banquet setting, host and hostesses, bus staff, cashiers and management. “Back of the house” positions might include the Chef, Sous chef, prep cooks, line cooks and dishwashers. In some settings, the Chef is dressed for “front of the house” presentations.

Hospitality jobs salary ranges can be as varied as the positions, and the size or segment of food business you are in. Top management in restaurant hospitality jobs can make in excess of $50,000, and Chefs can make more than that, depending on bonuses and incentives. Food hospitality jobs can also include tips in certain positions, and the friendlier the face, the more tip income they can make.

Food hospitality jobs are often positions that an employer is willing to train a potential candidate. They are looking for personable and outgoing personalities for the “front of the house” restaurant hospitality jobs. They are looking for more technical knowledge or a willingness to learn some of the dirty work, when it comes to “back of the house” employees.

In restaurant and hospitality management positions, they are looking for “hands on” management that have come up through the line positions, have knowledge of scheduling food, labor cost controls, customer service, health and safety rules for cleanliness, inventory control, and promote team spirit within their crew. Often, some of the management staff has attended college for a degree in Restaurant and Hospitality Management, where they learn both the food business and the hotel side of the hospitality industry.

Many people that get into food hospitality jobs have a desire to work with people, and enjoy working around food. Some Chefs may have started as banquet servers or dishwashers and learned from observing over a number of years. Other Chefs may have attended Culinary Arts School and have a unique flair for presenting a wonderful meal at a profitable cost for the business.

If you are looking for food hospitality jobs or restaurant hospitality jobs, you need to find a specialized job website that offers these positions. Many times, they are offered together, as many restaurant or food hospitality jobs may be in a hotel banquet department or restaurant. Depending on the type of position and flexibility of your schedule, it is easy to find a position that would fit your needs in the food service industry.

You will also want to look at supervisory and management positions available if you have had previous experience, as the food industry can involve high turnover of the labor pool and top talent can make top hospitality jobs salary, with previous food service experience, especially in management.

If you have a friendly face and enjoy serving others, then there are food hospitality jobs that will fit your personality and allow you to work with customers and make tips based on your attitude. If you enjoy cooking at home, it is possible that you may find a commercial kitchen quite a bit different and more hectic than you expect. Cooking for large groups of people, (such as for a banquet) is quite different than in a hectic, ala carte’ restaurant setting.

You can find many sources of information on the Internet for different types of food hospitality jobs. It is easy to research employers, and if you can find a job board that consolidates all of the positions, it will save you time on a job search, where they have a comprehensive listing of jobs available for friendly faces in food businesses.
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